1
Which of the following is a key element of a control system?
A.
B.
C.
D.
Answer & Solution
Solution:

Measurement is crucial for assessing performance against established standards, allowing managers to determine whether corrective actions are needed.

2
What are performance standards?
A.
B.
C.
D.
Answer & Solution
Solution:

Performance standards provide specific criteria against which actual performance can be measured, helping to assess efficiency and effectiveness.

3
What is penetration pricing?
A.
B.
C.
D.
Answer & Solution
Solution:

Penetration pricing involves setting a low initial price for a new product to quickly attract customers and establish a market presence.

4
What does the "Place" component of the marketing mix refer to?
A.
B.
C.
D.
Answer & Solution
Solution:

The "Place" element focuses on making products available to consumers through distribution channels, logistics, and retail strategies, ensuring accessibility at the right location and time.

5
Why is it important to integrate marketing mix elements?
A.
B.
C.
D.
Answer & Solution
Solution:

Integration ensures that all elements of the marketing mix (Product, Price, Place, Promotion) work together harmoniously, delivering a unified brand message and seamless customer experience. This strengthens brand identity, builds trust, and enhances customer satisfaction.

6
In the context of services, which additional Ps are often included in the marketing mix?
A.
B.
C.
D.
Answer & Solution
Solution:

In service marketing, the marketing mix is often expanded to include People (staff interactions., Process (service delivery methods), and Physical Evidence (tangible aspects of the service environment).

7
The primary purpose of the marketing mix ______________ .
A.
B.
C.
D.
Answer & Solution
Solution:

The marketing mix helps businesses formulate effective strategies to meet customer needs and achieve marketing objectives by combining various elements of marketing.

8
In marketing a product is __________ .
A.
B.
C.
D.
Answer & Solution
Solution:

A product encompasses both tangible goods and intangible services that fulfill customer needs or desires.

9
Why is branding important for a business?
A.
B.
C.
D.
Answer & Solution
Solution:

Branding creates a unique identity for a product, helping consumers distinguish it from similar offerings in the market, which can lead to brand loyalty.

10
Packing creates which type of utility?
A.
B.
C.
D.
Answer & Solution
Solution:

Packing modifies the product's form, making it more convenient, attractive, and usable for consumers. It enhances protection, durability, and ease of handling, thus adding form utility.

For example:

Milk in cartons instead of loose form improves convenience and hygiene.

Biscuits in sealed packets keep them fresh and easy to carry.

Perfumes in spray bottles make them more user-friendly.


Time Utility – Created by storage, not packing. Storage ensures products are available when needed.
Place Utility – Created by transportation, making products available at different locations.
Possession Utility – Created when ownership of a product is transferred from seller to buyer.